Senior User Experience Researcher
+ Service Designer
+ UX Designer
With 20 years of experience and a background in government and healthcare.
With 20 years of experience and a background in government and healthcare.
“Max is a UX designer, a human-centered leader who brings a rare combination of deep experience in both product and service design across organizations from startups to Fortune 500s.
At Octave, Max's ability to use their full design toolbox was crucial to meeting our deadlines, making omni-channel touchpoints user-friendly, and significantly impacting customer conversion for our San Francisco launch.
Max is able to work both high and low level from influencing an organization to be more user-centered to executing on all the details such as configuring vendor products, product managing tickets, prototyping, user testing, copywriting, UI design, and more.”
“The client Johnson & Johnson loved working with Max Masure. Their work was done very thorough and the client felt interesting to be involved every step of the way in this high level engagement as they were not used to be part of the process like that. It was new and interesting for them. Their marketing teams planned on doing internally ideas creativity session following the ideation workshop led by Max Masure.”
“I hired Max to design the First Goldman Sachs phone trading app which provides a new and innovative user experience that greatly increases usability for rapid trading on a smartphone while reinforcing the Goldman brand. The advanced design allows our prestigious clients to instantly, yet safely, trade millions of dollars every day, with the efficiency of a perfectly crafted and powerful app. And, as always, I was amazed. Max perfectly understood the need of our fast-acting expert clients and they were able to majestically design a beautiful innovative tool and deliver the responsive and real-time platform we needed.
Max also distinguished themself by making the Goldman Sachs Orbit project the huge success it is now — a product that it still used by 35K Goldman Sachs employees today!”
“When I founded Talkspace, the first online therapy site, I needed the very best designer to accomplish the impossible—create a new name, a new brand and a new product, one that would convince both investors and consumers to work with us. Max Masure, who had forged their reputation internationally as one of the best in their field, was my obvious first choice. Personally, I am absolutely delighted with Max’s work. Their designs for Talkspace were outstanding and played a critical role in securing corporate investment during both our first and second funding rounds. Max also provided the website with an aesthetic, usability, and interactivity that contributed to attracting new clients and to increase customer loyalty. Max’s exceptional talent was coupled with a great attitude.”